Account and data deletion

Last updated: July 22, 2026

This page explains how Murakkab users can request deletion of their account and associated app data.

How to delete your account in the mobile app

1. Open the Murakkab mobile app and sign in to your account.
2. Go to Profile.
3. Select Delete account.
4. Review the confirmation message and confirm deletion.

If the request can be completed immediately, Murakkab deletes your Firebase Authentication account and associated Firestore user profile data. If your account has an active external or subscription-managed billing relationship, the request may be marked pending while support reviews or cancels the subscription.

What data is deleted

When deletion is completed, Murakkab deletes account data such as:

• your app account and login identity;
• profile details such as name, email, phone number, date of birth, and profile photo URL;
• watchlist, notification preferences, profile questionnaire answers, and related user settings;
• mobile push tokens and app-specific account records stored under your user profile.

What may be retained

Murakkab may retain limited records when required for billing, security, legal compliance, fraud prevention, dispute handling, or accounting. For example, payment processor records, subscription receipts, audit logs, or deletion request status records may be kept for the period required by the applicable provider or law.

Need help?

If you cannot access the app or need support with a pending deletion request, contact us through the contact page.

Privacy policy

You can also review the Murakkab Privacy Policy.